Concierge services at Aldea Kaan Tulum
The Aldea Kaan Tulum concierge plans every stay at the five villas in La Privada, Aldea Zama, Tulum.
Concierge planning and coordination at Aldea Kaan Tulum are included at no charge. Third party activities such as airport pickups, day trips, cenote visits, the Mayan ruins, private boat charters and guided jungle tours are charged at the vendor's price. Groceries are stocked on request and billed at cost plus a small fee.
What does the Aldea Kaan Tulum concierge do at no charge?
The Aldea Kaan Tulum concierge plans the stay before arrival, arranges in villa breakfasts and coordinates every vendor below. For a small wedding or celebration, our concierge can plan and organize the entire event. There is no service fee on top of what the vendor charges, and housekeeping comes every other day.
What does the Aldea Kaan Tulum concierge charge at the vendor's price?
- Airport pickups and transfers
- Day trips, cenote visits and the Mayan ruins
- Private boat charters and guided jungle tours
- Private chef services in the villa (the kitchens are stocked for a chef)
- In home spa services: massage, manicure and pedicure
- Bike delivery to the villa
How do groceries and breakfast work at Aldea Kaan Tulum?
The Aldea Kaan Tulum concierge stocks groceries in the villa on request, billed at cost plus a small fee: any grocery or alcohol request available in Tulum. Chedraui supermarket is 5 minutes by car and a small local market is within walking distance. The first morning's breakfast is included at every villa and served in the villa; the concierge arranges breakfast on more mornings on request, at extra cost. Drinking water is provided in every villa.
How do I reach the Aldea Kaan Tulum concierge?
Before you book, reach the Aldea Kaan Tulum concierge through Michelle Prier: the contact form, michprier@gmail.com, or a call or WhatsApp message to +1 913 209 4209. Booked guests get a direct WhatsApp line to Gaby, our concierge, who speaks English and Spanish.
Book directly with Michelle for the best rate and no booking fees.
Hosted by Michelle Prier, an Airbnb Superhost with 11 years of hosting and more than 1,000 five star reviews.
Send Michelle your dates. She replies personally within a couple of hours, 8 am to 6 pm Tulum time.
Last updated September 29, 2026.